• Define and develop sales opportunities for membership growth.
• Meet monthly/annual sales targets through outbound prospecting, phone and field sales presentations, and closing of prospective customers.
• Develop and execute sales strategy for maximizing member and revenue growth.
• Complete review and analysis of sales strategies and communicate lessons learned and future strategies.
• Participate in industry related associations and organization activities.
• Maintain e-mail database for all referral channels for e-communication.
• Engage in marketing activities in all identified traditional and alternative distribution channels.
• Develop internal relationship with KP stakeholders in order to maximize KP resources and conduct community outreach and development programs.
• Work collaboratively with referral channel resources to maximize sales opportunities.
• Ensure accurate enrollment processes.
• Prospect and qualify appropriate new business opportunities.
• Identify and qualify prospects.
• Assess prospects and prioritize best opportunity sales.
• Maintain accuracy of prospect database.
• Develop a channel plan.
• Report channel profile and performance results to management.
• Work collaboratively with internal and external partners on strategies for targeted prospects and final sales efforts.
• Develop and maintain targeted prospect list and outreach efforts to both the purchasers and centers of influence (referral sources).
• Ensure timely follow-up on customer/broker issue and concerns.
• Contribute to competitively positioning KP in the marketplace.
• Identify key competitors in the marketplace.
• Share competitive information with Sales and Marketing team.
• Use competitive information to identify trends.
• Collect, aggregate, and report competitive developments and trends for organizational strategic planning.
• Collaborate with others in KP to develop competitive strategy.
• Articulate KP position on significant business issues.
• Seek opportunities for improving KP image/visibility in the community.
• Develop strong relationships with community leaders, civic organizations, and centers of influence.
• Consult with referral channels and customers to demonstrate value and build commitment to KP.
• Create credibility with account contacts by demonstrating knowledge of each purchasers unique benefit package and builds awareness about added services.
• Keep referral channels informed on health care industry trends and KP development.
• Responsible for demonstrating and teaching brokers KP online technology.
• Identify customers needs and recommend appropriate solutions, linking KP mission, vision and values, key quality measures, key care management initiatives, and current services initiatives.
• Work collaboratively with community influencers, KP medical office administrators, brokers and KP employees to enhance the knowledge and buying experience of prospective members.

• Minimum two (2) years of sales or customer service experience within an office setting analyzing and resolving customer problems or field sales role.

• High School diploma or General Education Development (GED).

• Accident and Health Insurance License (in location where applicable) within 3 months of hire

• Drivers License (in location where applicable)

Department: Scout
This is a full time position